fusion informatic case study
AI for E-commerce Virtual Assistant (VA) Fusion Informatics Case Study
Fusion Informatics builds a team of eCommerce virtual assistants to our clients that are exclusive to their company. We also hired and trained 1 x customer support representatives to help answer hundreds of emails that our clients receive per day in his ecommerce business. We provided with all support and training documents for their company, we then trained their staff members and within a few weeks, the staff had answered the message without the support of the client or Fusion Informatics. Finally, we successfully plant a Virtual Assistant and provided solutions for our customers who benefit from an increase in sales of 30% in the first month itself.